Returning Your Smythson Repair

You are welcome to visit our Sloane Street store to drop off your repair. A member of our team will be delighted to assist you.

Alternatively, you may contact our Customer Service Team by email at enquiries@smythson.com. Please include:

• Photographs of the item and the area of concern
• Proof of purchase
• Description of the concern

If your piece is within the warranty period, we will be happy to assist you with the return process.

For repairs outside the warranty period, please return your item using a trackable shipping method to the following address.

Please note that Smythson is not liable for any duty charges and cannot accept responsibility for packages that are lost or damaged in transit.

Customer Service Team

Repairs

Smythson,

Unit 1 -3 Birch

Kembrey Park

Swindon

SN2 8UU

UK