Requesting an Invoice for Your Order

At Smythson, we understand the importance of detailed documentation for your luxury purchases. Whether for personal records, business requirements, or VAT claims, requesting an invoice for your recent order is swift and seamless. This guide outlines the steps to obtain an official invoice from our customer service team, tailored to bespoke and classic orders alike.

When to Request an Invoice

Requesting an invoice is essential for proof of purchase, business expense records, or reclaiming VAT. Invoices include key order details, making them invaluable for both bespoke stationery orders and elegant leather goods. A prompt invoice request ensures the documentation aligns with your delivery and accounting schedules.

How to Request Your Invoice

1. Locate your Smythson order number on your confirmation email or account page.
2. Contact our Customer Service team via email, phone, or live chat.
3. Provide your order number and specify that you require an invoice for your purchase.
4. Await confirmation; your invoice will be delivered as a PDF email attachment.

Additional Tips for VAT and Business Invoices

• Mention if you require a VAT invoice for business or reclaim purposes.
• For bespoke orders, clarify any personalization details to ensure invoice accuracy.
• Check your spam folder if you do not receive the invoice within two working days.

Conclusion

Requesting an invoice from Smythson is designed to be effortless, reflecting our commitment to luxury service. Simply contact our customer service team with your order number, and an official invoice will be emailed to you promptly, ensuring both your records and experience remain refined and seamless.